My Boatie Terms and Conditions

My Boatie Terms and Conditions

The following terms and conditions apply to individuals or entities of services and usage of Sydney Lifestyle Management. Use of terms “Us”, “We” or “Our” refer to Sydney Lifestyle Management and “You, “Customers” or “Client” refer to persons, company or business utilizing the services of Sydney Lifestyle Management. The Terms and Conditions agreement asks to sign that they’ understand and accept the terms and conditions’, and therefore become legally bound by these terms and conditions

Terms of Services:
Sydney Lifestyle Management sells one off services or packages of hours of home and vessel management and concierge services. We take all precautions to maintain quality, safe and reliable service. However, we cannot make any representation or guarantee for outsourced services.
We reserve the right to refuse any request especially if we deem it to be illegal, immoral or unethical.
Our hours of operation are 7.30am to 6pm Monday to Friday; special rates will apply for out of business hours, Saturday and Sunday’s. Special harbour events and public holidays are not included in any of our packages, but we are happy to arrange a special events rate.

Customer Responsibilities:
Sydney Lifestyle Management shall supply services to its’ clients subject to these terms and conditions and reserves the right to change and alter these terms and conditions and notify the client in writing of any changes.
The customer agrees not to use Sydney Lifestyle Management for any immoral, unlawful or unethical purposes.

Fees:
Subject to any special arrangements, the client shall pay for packages in advance by cash, cheque, credit card or direct deposit.
One- off services will be paid within 14 days of invoice date or will be charged a 5% late fee charge of the total invoiced charge..
All fees and charges are subject to 10% GST and will be included in the invoiced rate.

Termination:
When a client enters into a package agreement they must give notice of termination with more than 4 hours remaining on their package
Sydney Lifestyle Management reserves the right to terminate the contract upon written notice if:
• The client breaches our terms and agreements
• The client goes bankrupt or turns insolvent or makes arrangements with creditors or has an order against any of its effects or property.
• Upon any termination for any reason whatsoever the client is obligated to pay any outstanding fees or charges

Relationship of the Parties:
Sydney Lifestyle management agrees to keep all client information confidential unless required by law.
Sydney Lifestyle Management will complete background checks on all staff and ensure that staff signs a confidentiality agreement to ensure discretion and confidentiality
The client will inform Sydney Lifestyle Management of any changes of address, banking or credit card details and personal details to ensure that our records are up to date and current.

Warrantees and disclaimers:
Packages are available for 12 months from the date of purchase
Gift vouchers cannot be transferred, extended or refunded for cash and Sydney Lifestyle Management does not take responsibility for any vouchers that are lost, stolen or fraudulent.

Limitation of liability:
Sydney Lifestyle Management will use reasonable care, skill and quality when supplying service to the client and will not be liable to the client for any unreasonable dissatisfaction of service, delays, effect of weather or environmental conditions or any failure that was not within our reasonable control.
We cannot make any guarantee for any third party goods or services, loss or damages however we endeavour to source the best out-sourced services available and request feedback of any dissatisfaction with any third party goods and services supplied.
Sydney Lifestyle Management holds appropriate and valid public liability, ship repairers insurance and water restriction certificates.